Leveraging Runding Administration lets your team focus on their jobs and not on the distractions of software management. Runding Administration operates as a grid (connected, integrated, holistic support) that provides:
We know that to be effective, the Client and Runding need real-time visibility into the status of issues and complete and accurate information about the deployment. To support this Runding has developed the tools that allow us to track the “ball in court” for all issues as well as an accessible, intuitive and maintainable knowledge base for team communication.
Runding Tracking is more than just an issue tracking database. It is the system we use to manage all activities for implementations and support. By using this common tool, the Administration Team can easily dispatch an item to anyone in the Grid (our connected network of support specialists managed by Grid Operations). This lets us apply the best resource to the specific issue. For clients, it is a single web accessible location to record and review status for all the actionable items in their deployment.
Runding offers a knowledge base product developed specifically to manage information for your Capital Projects deployment. Using wiki technology, information is easy to find, easy to maintain and available online. Organized by your business processes, it includes an understandable narrative on how your organization operates, graphically depicts your workflow and participants, makes it intuitive to find related training material and becomes a source of reference to new and existing users. It is secure and available anywhere there is an internet connection.