Managed Support

Taking care of your business

Sometimes your solution support falls short after implementation. That’s when you need a global, full service support network available to help keep you moving in the right direction.

Runding has worked hard to become that trusted network.

It's in our DNA

We call our time-tested network The Grid. It’s a combination of people, technology, and processes that help us provide quality support no matter the situation.

The Grid is flexible, connected, and ready to tackle anything you need to keep your project controls under control.

No Distractions

You need your team on point, not on backup. Runding Managed Support is designed to work with your team or as a stand-alone solution. You’ll have the confidence of knowing all situations are handled the way you need them handled.

Let your team do what they do best, and we’ll do everything else.

Support Services

Eliminate hassle from your deployment by leveraging Runding’s many support options!
Our network of experienced staff will deliver the maximum of quality with the minimum of fuss.

FRONT-LINE END USER SUPPORT

Tier I, II, and III support for your users, over several communication channels.

IN DEPTH APPLICATION SUPPORT

Something in your system went sideways? Let us dig into the issue and clear it up fast.

Administration

Free up your team for critical tasks and hand off day-to-day back end work to us.

Security Configuration

Keep your teams focused and eliminate errors with granular security models that get the job done right.